Privacy Policy for Neelasha Travels LLP (TrippyJiffy)

At Neelasha Travels LLP, operating under the brand TrippyJiffy, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, www.trippyjiffy.com, and engage with our services. By using our website and services, you consent to the collection and use of your information as described in this policy.

1. Information We Collect

We collect various types of information to provide you with a seamless travel experience and improve our services:

Personal Identification Information:

• Contact details: Name, email address, phone number, and billing address.
• Travel preferences: Details about your travel plans, destinations, and preferences.
• Payment Information: Credit card or debit card details for booking purposes. (Note: Payment data is securely processed by third-party payment processors, and we do not store payment information).

Non-Personal Information:

• Browser and Device Information: IP address, browser type, device type, and operating system.
• Website Usage Data: Pages visited, time spent on pages, and links clicked, which help us analyze user behavior to improve website performance.

2. How We Use Your Information

We use your information for the following purposes:

• To process and manage bookings: To complete bookings, reservations, and payment transactions.
• To provide customer support: To respond to inquiries, requests, and resolve any issues related to your travel plans.
• To personalize your experience: To tailor recommendations, offers, and services according to your preferences and travel history.
• To communicate updates: To send booking confirmations, promotional offers, newsletters, and updates regarding your travel plans.
• For analytics and improvements: To analyze website traffic and user interactions to enhance the functionality and performance of our website and services.
• Legal compliance: To comply with legal obligations or enforce agreements.

3. How We Protect Your Information

We take your privacy seriously and use various security measures to safeguard your personal information, including:

• Encryption: All sensitive information transmitted through our website is encrypted using SSL (Secure Socket Layer) technology.
• Secure Storage: Your personal information is stored in secure databases and access is restricted to authorized personnel only.
• Regular Security Audits: We perform regular security audits to ensure our systems and processes remain secure.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

• Third-Party Service Providers: We may share your information with trusted third-party service providers (e.g., payment processors, travel partners, and booking platforms) to process bookings, payments, and provide travel-related services.
• Legal Requirements: If required by law or to comply with legal processes, we may disclose your information to government authorities or other entities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner or entity.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience on our website. These technologies help us:

• Provide a personalized experience: Cookies allow us to remember your preferences and settings during your visit.
• Analyze website performance: We use cookies to track user behavior on our website to improve functionality and content.
• Ad targeting: We may use cookies to show relevant advertisements to users based on their browsing activity.

You can control cookie preferences through your browser settings, but disabling cookies may affect the functionality of our website.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can update or correct any inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information, subject to legal and contractual obligations.
• Opt-Out: You can opt-out of receiving marketing communications at any time by clicking the unsubscribe link in our emails or by contacting us directly.
• Cookies: You can disable cookies through your browser settings, although this may affect your user experience.

7. Third-Party Links

Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to read the privacy policies of any third-party website before providing any personal information.

8. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

Refund Policy

In case of any refunds approved by NEELASHA TRAVELS LLP (Trippy Jiffy), it will take 10-15 days for the refund to be credited to you in your original payment method.